Most state governments know that emerging technologies can transform the delivery of state services and are looking for Chief Information Officers (CIOs) who can see the potential, understand policy, and deliver productive use of technology. How is this different from a private sector CIO? In many ways, the skills are the same.
Today’s successful public sector CIOs are change agents. They are the primary technology business leaders of the state. They do more than manage hardware, software, IT procurement, and training. Today’s public sector CIOs don’t just automate processes, they transform the business of urban management through the use of innovative technology. They can anticipate policy implications and public expectations, define and deliver tangible results, and articulate project plans to all constituents.